About Us

The Team

We were the first UK and Ireland payroll solutions provider to bring emergency payroll services to the market.

A highly experienced team, we are committed to delivering fantastic customer service to all our clients. That’s what our company motto is: ‘Be Consistent and Be Reliable’.

We have a reliable, long-term record of leading the successful delivery of payroll services to blue-chip clients in the UK and Ireland. All of our payroll specialists are CIPP (UK) / IPASS (ROI) qualified.

Plus, we all undertake regular refresher courses to ensure our payroll knowledge is fully up-to-date at all times.

CR Payroll - About Us - Some of the team

Some of the team pictured at the Kilkenny Chamber Business Awards 2019.

Mairead Coughlan

Mairead is a proven leader in the Payroll Services space, having served as Global Director of Outsourced Payroll in CoreHR for six years prior to joining CR Payroll in the role of CEO.

Mairead is experienced at managing and engaging a broad and diverse range of stakeholder groups. She is skilled at developing, managing and sustaining effective working relationships with customers. Mairead and her husband Ger have six daughters. She is a keen tennis player and foodie.

Email: mairead.coughlan@crpayrollsolutions.com

Helen Dooley

Helen is Sales and Marketing Director at CR Payroll and is responsible for all commercial activities. With a proven track record of delivering results, through leveraging growth opportunities.

Having previously held senior positions in CoreHR and Kerry Group, Helen creates winning strategic propositions and builds high-performing teams.

Helen and her husband Brendan have a daughter and a son. She is passionate about family and friends and is an active volunteer in the scouting organisation.

Email: helen.dooley@crpayrollsolutions.com

Mark Dobbyn

Mark leads the delivery of consistent and reliable payroll services across the CR Payroll client base.

He previously managed outsourced payroll services for 5 years in CoreHR prior to joining CR Payroll and has also served as part of the HR team in B&Q.

Mark and his wife Alice have three daughters. He is a keen farmer with a passion for Kilkenny hurling.

Email: mark.dobbyn@crpayrollsolutions.com

Sinead Comerford

Sinead is responsible for leading the client onboarding team at CR Payroll. She previously held senior roles in CoreHR including Head of CorePay Support and Outsourced Payroll Manager prior to joining CR Payroll.

Sinead provides strategic leadership and achieves high levels of operational excellence while ensuring a consistent and personalised service for all our customers.

Sinead and her partner Sean have a daughter Caoimhe. She is a keen follower of Kerry Football and more recently the Kilkenny Hurling.

Email: sinead.comerford@crpayrollsolutions.com

What our clients say

CR Payroll have hit the ground running with providing payroll support to TrustFord. The level of payroll expertise of the staff leads to a guaranteed high quality of work.

The solution is reliable and robust and provides a much needed safety net to the payroll team. I would recommend it to any prospective clients

Becki Robertson

Head of HR, TrustFord – We drive the standard in customer care

The support provided by CR Payroll for emergency payroll is a huge weight off from a business perspective. Recently, a team member who was responsible for a weekly payroll of over 900 employees had to leave sick. Without CR Payroll we would have been under serious internal pressure to ensure all folks on that payroll got paid. This is just one example of the tremendous support Mairead and the team have given us.

Also, the team gave us an overview of PMOD recently to solidify team knowledge. It included a Q&A session among our internal payroll team. This was hugely beneficial for our team at Stryker. It particularly helped to ensure consistency across the team. So everyone was applying the same new revenue rules, especially regarding starters and terminations.

The support offered by the team is second to none. Payroll cover is never a problem even at short notice. It is invaluable from a business perspective coming from a campus of over 3,000 employees with combinations of weekly, bi-weekly and monthly payrolls.

Eimear Byrne

Associate Manager, HR Shared Services, Stryker

We rely on CR Payroll for contingency payroll support because they provide a consistently reliable high-quality payroll service.

Due to the urgency of our request we were onboarded as a client in a few days. They hit the ground running with very little handover.

We would recommend the company specifically for the high quality of all of their staff and their flexible and reliable approach.

Niamh O'Kane

EMEA Payroll Manager, Zendesk

I contacted Mairead Coughlan to take over NGA payroll platform for Eir, at very short notice. It consisted of eight payrolls for 3,500 staff, ranging from weekly, bi-weekly to monthly payrolls. Also, there were complex pay rules and rates.

Her team familiarised themselves with the numerous payroll systems within weeks and operated the end to end payroll processes.

Due to the methodology and approach applied, the transition occurred seamlessly without any significant issues. There was no business disruption, all salary payments were made on time and correct. All tax returns were completed on schedule.

Mairead Coughlan was an obvious choice later once we decided to introduce the CoreHR Payroll system. We gave her and the team full ownership for the transfer from NGA to the CoreHR payroll system.

As expected the transition was flawless, with no errors, no employee complaints, and significant savings in payroll processing costs.

Hugh O’Brien

Former Group HR Director, Eir

CR Payroll are a company entirely focused on delivering a reliable and quality service every time.

The staff are payroll experts who bring confidentiality and a problem-solving, practical mentality to their customers’ challenges by delivering a high-quality service.

The team always ensure a 100% adherence rate to their 2-hour contractual SLA which is the best in the market.

CR Payroll are a pleasure to deal with, I would highly recommend them to any company which is serious about contingency planning for their key payroll processes

Hugh O'Brien

Head of Human Resources, Applus+ Automotive Ireland

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